QTAT’s robust project transition and management model has a strong scientific bearing and has been proven successful. This methodology has been developed and refined over a period of time. Periodic feedback from the customer and clearly defined milestones at each stage enables efficient transition of medical transcription processes.

As explained in the above schematic, our delivery model is structured into the following phases:

1. Process Study:

1. Discussion with client     representatives.
2. Gathering data to understand     existing processes and pain     areas.
3. High-level process definitions.

2. Transition:

1.  Technical integration.
2.  Project plans.
3. Transfer knowledge to production      team.

3. Operationalize:

1. Identify dedicated transcriptionists     and editors for the client.
2. Train teams in customer specific     issues.
3. Commence pilot.
4. Client feedback.
5. Re-train/orient production and     support team.

4. Continuous Improvements:

1. Define standards.
2. Apply service improvements.