QTAT offers call center outsourcing solutions to small to large enterprises. Our company delivers all types of customer services including voice, live chat and email support, technical; help desk support, product technical information and toll free response services.

Full Service Direct Marketing
QTAT provides a full array of Direct Mail and Direct Marketing support services. Graphic Design, copywriting, Full Color Printing & Mailing, plus targeted mailing lists to consumers and businesses.

Inbound Telemarketing Services

• Order Processing
• Catalog Orders
• Consumer Response
• Customer Service
• Dealer Locators
• Toll Free Response
• Help Desk
• Direct Mail Response
• Direct TV Response
• Print Media Response
• Website Response
• Seminar Registration
• Answering Service
• Inquiry Handling
• Email Management
• Product Technical Information
• Interactive Voice Response
• Sales Lead Qualification
• Technical Support

Outbound Telemarketing Services

• Appointment Setting
• Telemarketing Lead Generation / Lead Qualification
• Phone Sales
• Recruiting
• Surveys
• Voice Mail Broadcasting
• Direct Mail Follow-up
• Fundraising
• Grand Opening and Special Events
• Political Campaigns
• List Cleaning / Database Update
• Prospecting
• Up-selling / Cross-selling
• Market Research
• Custom Outbound Telemarketing Programs